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Our Customers


SDI measures our success by that of our customers', which is why Customer Value is our primary core value. We manage supply chain management programs for customers across the U.S., Mexico, and Canada. They include industrial and manufacturing leaders like MolsonCoors, Siemens, and Visteon, and prestigious educational institutions like the University of North Carolina-Greensboro and University of North Carolina-Charlotte. Our customers value the benefit of our services, whether they produce the food and beverages we consume, provide the goods we use in our daily lives, or educate tomorrow's leaders.
Dramatic Results, Proven Solutions

Although we serve organizations of every shape, size, and industry, they all have one thing in common: each one is increasing efficiency and saving money with our innovative MRO supply chain management services. We nearly eliminate the burden of MRO transaction processing by handling all "req to check" processing and providing two consolidated monthly invoices. Overall, we've helped our customers:

  • Reduce total inventory by as much as 45%
  • Reduce material costs by as much as 15% in the first year
  • Achieve total cost savings of up to 35%

With results like these, it's no wonder our very first customer - NACCO Materials Handling Group - is still with SDI 25 years later.

Customer Statistics
  • 10% of our U.S. customer sites are west of the Mississippi River
  • 20% of our revenue comes from the education sector
  • 30% of our customer sites are managed with no SDI onsite personnel
  • 43% of our customers are union facilities
  • 45% of our customers have been with us four or more years.
  • 70% of our customers are in manufacturing
  • 73% of our customers are in the U.S.
  • 80% of our customer sites are with publicly traded companies

 

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